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Fabulous Scandinavia Premium 14 DAYS / 13 NIGHTS

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Experience the very best of scandinavia including The scandinavian capitals, the norwegian fjords. Be treated to the rich cultural and historicheritage of these capitals and the wild nature of the fjords. Enjoy this fabulous part of the world and appreciate a fantastic blend of history, culture and natural scenery.

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All about the Fabulous Scandinavia Premium 14 DAYS / 13 NIGHTS.

GUARANTEED DEPARTURES 2024:

JUNE 6
JULY 18
AUGUST 08,22
SEPTEMBER 5

* Please note! Regular Arrival Transfer Services included in the program are only available for transfers from the airport in Copenhagen & to the airport in Helsinki  and only on the published o  the date of beginning & end of the tour. The transfers are escorted by an English-speaking representative from Via Hansa & Borealis and are shared with other fellow passengers; therefore,
minor waiting time at the airport may occur. This transfer service is not valid for passengers with pre/post nights or passengers who require private transfers – for a supplement, private transfers can be reserved for these passengers.

The tour package inclusions and exclusions at a glance
What is included in this tour?Items that are included in the cost of tour price.
  • 11 nights at hotels in standard double/twin rooms with private facilities
  • 1 night on board DFDS Seaways Ferry (Commodore Cabin)
  • 1 night on board Tallink Silja Line Ferry (Exterior Cabin)
  • 13 Breakfasts – bu¬ffet style
  • 4 dinners (as per program)
  • 2 lunches & 1 tasting (as per program)
  • English speaking tour escort from Day 1 to Day 14
  • All touring by private coach, including all the sightseeing mentioned in the program
  • The long-distance bus from day 4 – 9 o¬ffers WIFI
  • Guided tours in the cities of Copenhagen, Bergen, Oslo, Stockholm, Helsinki and Taliinn as per program
  • Regular Arrival Transfer, from Copenhagen Airport*
  • Regular Departure Transfer, to Helsinki Airport*
  • Porter Service at DFDS Seaways, Tallink Silja Ferry, and all hotels (Excl. Day 1 & Day 14).

Note: Luggage allowance is 1 suitcase & 1 piece of hand luggage per person

MONOLINGUAL * ESCORTED IN ENGLISH

What is not included in this tour?Items that are not included in the cost of tour price.
  • Beverages & extras
  • All services not mentioned in the program
  1. DAY 1 THURSDAY

    Arrival to Copenhagen
    Skt Petri Hotel or similar
    *****

    Arrival to Copenhagen Airport, meet & greet by Via Hansa & Borealis English-speaking representative, for Regular Arrival Transfer Service to the hotel* for check-in (Please see notes below for this service). Please consult the Via Hansa & Borealis welcome letter, which you will receive upon check-in at your hotel, and kindly note where and when to meet your tour leader. A short welcome meeting will be held in the evening, where you will receive information on the upcoming tour program. The rest of the day is at leisure.

  2. DAY 2 FRIDAY

    Copenhagen
    Skt Petri Hotel or similar
    *****

    Breakfast at the hotel. This morning we depart by private coach with our guide for a panoramic sightseeing tour of Copenhagen. This tour will be the perfect introduction to “Wonderful Copenhagen”. We begin with a drive towards the City Hall Square where the famous pedestrian street “Stroeget” begins. Passing by Tivoli Gardens and onwards past the New Carlsberg Glyptotheque and the National Museum. Next, it is the Old Stock Exchange and the Naval Church. We drive past the Kings New Square, the home of the Royal Danish Theatre with the world famous ballet, then through the old canal
    area, Nyhavn,with its picturesque houses and boats.We continue on to the impressive GefionFountain and the Royal residence, Amalienborg Palace. Finally, we stop by the landmark of Copenhagen, the statue of the Little Mermaid. During the tour, you can also delight in Christiansborg Palace from the outside, as well as Rosenborg Castle, which houses the Crown Jewels. The tour ends at the hotel.

    Optional: ROSENBORG CASTLE

    • PRICE: 57 EUR /PERSON
    • Time approx.: 12:30-following sightseeing
    • Duration: 1,5 hours
    • Includes: Entrance to Rosenborg Palace, guide, transport back to Hotel Min: 6 persons
    • PRE-BOOKED & ON-SITE

    The Rosenborg Palace is a fairytale-like Renaissance palace in central Copenhagen, surrounded by enchanting gardens. It is famous for housing a beautiful collection of Danish crown jewels. The Rosenborg palace was built by Danish king Christian IV, “the Builder King”, in 1606 as a country summerhouse. It is one of the most stunning examples of Christian IV’s numerous architectural projects. The museum in the palace is divided into two parts: the palace interiors and the cellars where the crown jewels are displayed. Your visit to Copenhagen won’t be complete without seeing this Renaissance pearl of architecture!

     

    Optional: TIVOLI GARDENS

    • Departure from Hotel at 18:30
    • Duration: approximately 2,5 hours
    • Please note: walking distance from/ to Hotel-15 min each way
    • PRICE: 38 EUR /PERSON
    • PRE-BOOKED & ON-SITE

     

    Located in the heart of Copenhagen, Tivoli Park is one of the main attractions of the city. The amusement park was founded in 1843 and offers something for everyone. Beautiful gardens, historic buildings, the wooden rollercoaster from 1914, numerous rides and more then 30 restaurants offering various gastronomic options. The Park has several music venues and a pantomime theater, offering concerts and plays throughout the day. At night, thousands of lights create an amazing and unique atmosphere. The tour includes one-way transfer, entrance fee & guided walk through the park. Return to the hotel on your own.

     

  3. DAY 3 SATURDAY

    Copenhagen – Oslo (overnight ferry)
    Commodore Cabins on DFDS Seaways ferry

    Breakfast at the hotel and morning at leisure.
    Be ready at 13:00 at the Hotel reception for your transfer to the Pier.

     

    Optional: KRONBORG (HAMLET CASTLE) & HELSINGØR

    • Departure from hotel at: 08:00
    • Duration: approximately 5 hours
    • Includes: private bus transportation, Entrance to
    • Kronborg Castle with local guide. PRICE: 98 EUR /PERSON
    • PRE-BOOKED & ON-SITE
    • Min: 10 persons

    Add a little mystery to your trip holiday and visit Denmark’s arguably most legendary castle. Kronborg Castle was the home of Shakespeare’s Hamlet and today Holger Danske remains in his deep sleep in the casemates. Whilst he sleeps, you can take in the surroundings of the castle – one of Northern Europe’s finest renaissance castles – which has been added to UNESCO’s list of World Heritage sites. Kronborg Castle has also been home to one of the most renowned princes in literary history – Shakespeare’s Danish Prince Hamlet. Shakespeare never visited Kronborg himself but had no doubt heard the rumours of the riotous life in the castle from the many actors who performed there at the time.

    In the afternoon transfer to the pier by private coach to embark on the DFDS Seaways overnight ferry. At approximately 15:00, departure to Oslo. Bu¬ et dinner will be served on board.
    NOTE: Passports must be shown when travelling between Denmark and Norway on the DFDS ferry. Clients travelling with E.U. identifi cation cards only may not be allowed onboard.

     

  4. DAY 4 SUNDAY

    Oslo – Eidfjord
    Hotel Voringfoss or similar
    ****

    Breakfast on board. Arrival to Oslo at 09:45, after disembarking we will board our private coach. We drive across Hoenefoss, Nesbyen surrounded by a landscape, which alternates between forests of pines and lakes to arrive in the beautiful Hallingdal Valley. Proceed through Gol followed by Geilo, a small town surrounded by mountains. After a quick lunch stop break, you will continue to Hardangervidda and visit the Voringfossen waterfall, and continue to Eid ord, where our hotel is located. Check-in and dinner at the hotel is included.

  5. DAY 5 MONDAY

    Eidfjord – Bergen
    Clarion Collection Havnekontoret or similar
    ****

    Breakfast at the hotel. Breakfast at the hotel. This morning you will cross the splendid Hardanger fjord, by travelling across Hardanger Bridge. This Bridge has one of the longest suspension bridge spans in the world. After reaching the other side, we will continue along the fjord, passing by Nordheimsund and crossing birch forests until we arrive in Bergen – known as the capital of the fjords. In the afternoon, a panoramic sightseeing tour is included during which we will delight in St. Marys Church, Haakon’s Hall, the colourful and picturesque fish market and the
    old Bryggen area. We will also visit the wooden Fantoft Church (entrance included). After your afternoon tour, you’ll have the evening at your leisure. This gives you the opportunity to explore more of Bergen, try local restaurants, or simply relax and enjoy the city at your own pace. Bergen has a lot to offer in terms of culture, cuisine, and beautiful views, so you’re sure to find something enjoyable to do in the evening.

  6. DAY 6 TUESDAY

    Bergen – Hemsedal
    Fyri Resort or similar
    ****

    Breakfast at the hotel. After breakfast, the coach continues down the Naeroy valley to Gudvangen where you will embark on a ferry along the Naerofjord, one of the narrowest and most popular fjord journeys in Norway. Disembark in the stunning village of Flaam where you will to enjoy the tour with the famous panoramic train ride Flaamsbana.

    Flamsbana is one of the steepest train lines in the world on normal tracks. The 2-hour train journey runs through fantastic nature, past the Rallar road, steep mountains, breathtaking waterfalls, 20 tunnels and offers a multitude of views. In the span of a single hour, the train takes you from the ocean level at the Sognefjord in Flam, to the mountaintop at Myrdal mountain station on Hardangervidda, 863 meters over the ocean. Continue to Hemsedal and check in at Fyri Resort where you will overnight.

  7. DAY 7 WEDNESDAY

    Hemsedal – Oslo
    Grand Hotel Oslo or similar
    *****

    After breakfast, the journey from Hemsedal to Oslo offers a breathtaking view through Norway’s stunning natural landscapes. As you embark on this road trip, you’ll be treated to picturesque views and diverse scenery along the way. As you progress towards Oslo, you might encounter serene fjords and crystal-clear lakes. Norway is renowned for its fjords, and you might catch glimpses of these deep, narrow inlets of the sea as you drive. The still waters reflect the surrounding mountains, creating a truly picturesque scene. In the early afternoon, we’ll reach Oslo, where you will check in at the hotel. In the evening, you will enjoy a walking tour with TD ending in the lively Aker Brygge area, which is a perfect spot for dinner and people-watching.

  8. DAY 8 THURSDAY

    Oslo
    Grand Hotel Oslo or similar
    *****

    This morning enjoy the sightseeing with your local guide, who will share the many beautiful spots of the Norwegian Capital beautifully located by the fjord. Experience a panoramic sightseeing tour of the Norwegian capital, beautifully situated by a fjord. We will enjoy the view from the Opera house, visit The Vigeland Park and pass the Royal Palace and the main street, Karl Johan. The tour ends at your hotel from where you will have the evening to further explore the Viking capital at your own pace.

     

    Optional: KONTIKI AND FRAM MUSEUM

    • Time approx.: 12:30-following sightseeing
    • Duration: approximately 2 hours
    • Includes: private bus transfers, Entrance to
    • Fram and Kontiki Museum and local guide.
    • PRICE: 75 EUR /PERSON
    • PRE-BOOKED & ON-SITE
    • Min: 10 persons

    Take the opportunity to visit these 2 fantastic Museums. The Kon-Tiki Museum and the Fram Museum are two separate museums located in Oslo, Norway, both dedicated to maritime history and exploration. The Kon-Tiki Museum is dedicated to the famous Norwegian explorer Thor Heyerdahl and his expeditions. The museum houses the Kon-Tiki raft, which Heyerdahl used for his 1947 expedition across the Pacific Ocean from South America to the Polynesian islands. Heyerdahl’s journey on the Kon-Tiki demonstrated that prehistoric people could have traveled across vast oceanic distances and potentially influenced the cultures of different islands.

    In addition to the Kon-Tiki raft, the museum also displays other vessels and artifacts from Heyerdahl’s expeditions, including the Ra II, used to sail across the Atlantic Ocean, and exhibits related to Easter Island and other Polynesian cultures. The museum provides a fascinating insight into the history of exploration and adventure. The Fram Museum is dedicated to the polar exploration vessel Fram, which was used by Norwegian explorers Fridtjof Nansen, Otto Sverdrup, and Roald Amundsen in their expeditions to the Arctic and Antarctic regions during the late 19th and early 20th centuries. The Fram was specially designed to withstand the pressure of the ice and was used in some of the most significant polar expeditions in history.
    Both museums offer unique insights into the world of exploration and are must-visit attractions for history enthusiasts and anyone interested in maritime adventures.

     

  9. DAY 9 FRIDAY

    Oslo -Stockholm
    The Sparow Hotel or similar
    ****

    Breakfast at the hotel. Depart Oslo and travel (by private coach) to Stockholm, passing through Norwegian and Swedish forests and the region of Varmland, home of many Nordic legends. A lunch will be served in Karlstad located by the Lake Vänern. Late afternoon arrival to Stockholm, capital of Sweden, for check-in to the hotel. In the evening orientative walk with through the city center with your Tour Director.

  10. DAY 10 SATURDAY

    Stockholm
    The Sparrow Hotel or similar
    ****

    Breakfast at the hotel. Meet your guide and depart by private coach for a 3-hour city sight- seeing tour of Stockholm. The city, built on 14 islands, connected by 57 bridges, embraces the unique character of 13th century Old Town with modern high-tech architecture. Stock- holm is proudly called “Beauty on Water”. The sightseeing tour includes the chance for an outside view of the historically significant City Hall, the place of the Nobel festivities. Feel the medieval atmosphere of the Old Town “Gamla Stan”, with its Cathedral and Stortor- get, where the Stockholm Blood Bath took place. The tour also includes a drive to Fjall- gatan where you will enjoy picturesque views of Stockholm. The tour ends at the hotel. The afternoon is at leisure.

     

    Optional: VASA Museum

    • PRICE: 68 EUR /PERSON
    • Time approx.: 12:30-following sightseeing
    • Duration: approximately 1,5 hours
    • Includes: entrance to Vasa Museum w/guided tour, transfer back to Hotel
    • Min: 10 persons

    Following the city tour visit the Swedish war- ship, Vasa, considered as one of the world’s largest and the pride of the mighty Swedish navy. The Museum was built around the 17th century warship, which sank in Stockholm’s inner harbour on her maiden voyage in 1628; its discovery in 1956 and subsequent salvage in 1961 is one of the most important events in marine archaeology. Painstakingly restored to its original magnificence, the Vasa represents an authentic piece of living history.

  11. DAY 11 SUNDAY

    Stockholm – Helsinki (overnight ferry)
    Exterior Cabin on board Tallink Silja Line ferry

    Breakfast at the hotel. The morning is at your leisure. In the afternoon, transfer to the pier by private coach to board one of the comfortable overnight ferries of the Tallink Silja Line, sailing along the Baltic Sea, bound for Helsinki.
    Departure from Stockholm at 16:45.
    Dinner aboard.

  12. DAY 12 MONDAY

    Helsinki
    Hotel Haven or similar
    ****

    Breakfast is served on board before arrival to Helsinki. Upon arrival, you will enjoy a panoramic sightseeing tour. Meet with your local guide for a city sightseeing of the capital of Finland, also known as “The Daughter of the Baltic Sea”. The tour includes the Senate Square, the University and Lutheran Cathedral – all displaying neoclassical architecture of the 1840’s, the colourful Market Square by the sea in the South Harbour, Kaivopuisto Park and diplomatic residences, the imposing statue of Marshal Mannerheim, the Parliament Building, Finlandia Hall, the Ortho- dox Russian Church Uspenski and the Sibelius Monument. A visit is also made to Temp-peliaukio Church called the “Rock Church” as it is carved into solid rock (the church reserves the right not to allow the entry of visitors in case of ceremonies).

     

    Optional: PORVOO TOUR 

    • Departure from hotel at : 15:00
    • Duration: approximately 3 hours
    • Includes: private bus transportation, local guide PRICE: 87 EUR /PERSON
    • PRE-BOOKED & ON-SITE
    • Min: 10 persons

    This tour provides a glimpse into the city’s past and present, allowing you to experience the timeless beauty and unique atmosphere of Porvoo. Porvoo is renowned for its well-preserved medieval Old Town. The streets are lined with colorful wooden houses, some of which date back to the 18th century. Walking through these cobblestone streets feels like stepping back in time. The iconic red ochre buildings are a photographer’s delight and offer a glimpse into Finland’s past. Porvoo is a city that seamlessly combines its rich history with a vibrant contemporary culture. The Porvoo Cathedral, originally built in the 13th century, is a significant landmark in the town. It’s an impressive sight, surrounded by picturesque old buildings. The interior is equally stunning, showcasing beautiful medieval architecture and artwork. For those interested in the town’s history, the Porvoo Museum provides valuable insights. It offers exhibitions about the local culture, traditions, and the town’s development over the centuries. Porvoo is a great place to shop for unique souvenirs and local crafts. You’ll find boutiques, antique shops, and artisanal stores selling everything from handmade jewelry to traditional Finnish textiles.
    Whether you’re interested in history, art, or simply enjoying the peaceful ambiance of a riverside town, Porvoo has something special to offer every visitor.

     

  13. DAY 13 WEDNESDAY

    Helsinki – Tallin- Helsinki
    Hotel Haven
    *****

    Breakfast buffet at the hotel. Early morning transfer to the pier of Helsinki. Board the two hours cruise to Tallin. Meet your local Tallin guide for a city tour where you will discover the secrets of Tallinn’s fairytale-like Old Town, declared a UNESCO World Heritage Site. The walking part of the tour includes Toompea Hill, where you’ll see the ancient Toompea Castle, the Alexander Nevsky Cathedral. the Cathedral of Saint Mary, also known as the Dome Church.

    Stop at one of the panoramic platforms to admire the wonderful view of the old centre’s red roofs with the dark blue Tallinn Bay in the background. Continue to the lower part of the city, walking among beautiful historic buildings until we reach the Town Hall Square. Tallinn’s Gothic-style Town Hall, built in the 15th century, is the oldest surviving town hall in the Baltic countries. Just a few steps away, you’ll find the famous Town Hall Pharmacy, which has been operating in the same premises since early 15th century. After the tour you will enjoy lunch at a typical restaurant, before the transfer back to the pier and return ferry to Helsinki.
    Upon arrival in Helsinki late evening transfer to your hotel.

  14. DAY 14 MONDAY

    Helsinki – Departure

    Breakfast at the hotel. A Borealis DMC Ltd. English-speaking representative will meet you for the Regular Transfer Service to Helsinki Airport*(Please see notes below for this service).

    *Please note! Regular Departure Transfer Services included in the program are only available for transfer to Helsinki Airport and only on the official end date of tour. The transfers are escorted by an English-speaking representative from Borealis Destination Management Ltd. and are shared with other fellow passengers; therefore, minor waiting time at the airport may occur.

     

    END OF SERVICES

    THANK YOU FOR TRAVELLING WITH VIA HANSA BOREALIS DMC LTD.

Hotels

Day: 1
Skt Petri Hotel or similar

Day: 2
Skt Petri Hotel or similar

Day: 3
Commodore Cabins on DFDS Seaways ferry

Day: 4
Hotel Voringfoss or similar

Day: 5
Clarion Collection Havnekontoret or similar

Day: 6
Fyri Resort or similar

Day: 7
Grand Hotel Oslo or similar

Day: 8
Grand Hotel Oslo or similar

Day: 9
The Sparow Hotel or similar

Day: 10
The Sparrow Hotel or similar

Day: 11
Stockholm – Helsinki (overnight ferry)

Day: 12
Hotel Haven or similar

Day: 13
Hotel Haven

 

All rates are retail sales rates and given per person in Euro. The rates include all service taxes and reservation charges as well as the VAT percentage known on day of issuing the program of each country included in the respective programs. We reserve the right to amend the rates in case of governmental interference beyond our control.

We kindly ask you to send your reservations by e-mail to Guaranteed.Departures.Cph@viahansaborealis.com

The following information is needed to confirm the reservations:

Name & date of the tour, type of room, full name, sex, date of birth, nationality, passport number date of issue and expiry date. A valid mobile telephone number of the guests is required for emergencies during the trip. Confirmation is subject to availability and final confirmation. Our confirmation will be returned within 48 hours during weekdays (Mon-Fri). We should be glad to sign you up for a free sales agreement, information, and requirement thereto to be forwarded separately.

A non- refundable deposit equal to 20 % of the total value of the trip will be due 95 days prior to arrival. Full payment is due 45 days prior arrival to destination.  Christmas & New Years programs are subject to a non-refundable deposit equal to 20 % of the value of the latest by August 1st, 2021. Invoices will be forwarded in due time prior to the traveler’s arrival to destination.

* Cancellations between 95 – 45 days prior to the arrival of the passenger are subject to a charge, per person, of 20 % of the total cost of the reservation.

* Cancellations between 44 – 36 days prior to the arrival of the passenger are subject to a charge, per person, of 50% of the total cost of the reservation.

* Cancellations between 35 – 15 days prior to the arrival of the passenger are subject to a charge, per person, of 75% of the total cost of the reservation.

* Cancellations made within less than 14 days of arrival of the passenger are subject to a charge, per person, of 100% of the total cost of the reservation.

* Late cancellations produced due to closed borders of the destination in question, due to Covid-19 will be exempt, except for services such as special accommodation, flights, special activities, safaris, or any special services where non-refundable deposits have been paid. Refunds for the remaining value to be refunded as a transferable credit. A voucher on the credit amount will be issued and valid to be used on any of our destinations within 12 months of the date of issue of the voucher.

* Name changes are considered as cancellation and rebooking and can only be done up to 35 days prior to arrival. Name changes will be charged with a fee of EUR 100.00 per name change.

Once the limits mentioned above are expired, any confirmed reservation by Borealis Destination Management Ltd. cannot be cancelled or changed without penalty. All cancellations will be charged with a minimum cancellation fee of EUR 75.00 per person. The following cancellation charges apply:

  • Cancellations up to 36 days prior to the arrival of the passenger are subject to a fee of EUR 75.00 per person.
  • Cancellations between 35 and 14 days prior to the arrival of the passenger are subject to a charge, per person, of 25% of the total cost of the reservation.
  • Cancellations between 13 and 08 days prior to the arrival of the passenger are subject to a charge, per person, of 50% of the total cost of the reservation.
  • Cancellations between 07 days and arrival of the passenger are subject to a charge, per person, of 100% of the total cost of the reservation.

Name changes can be made up to 36 days prior to arrival without charges. Otherwise as per below:

Name changes are considered as cancellation and rebooking and will be charged with a fee of EUR 60.00 per name change.

In ADDITION to the conditions in point 5), the following cancellation penalties will apply for tours including Russia:

  • Cancellations between 50 – 22 days prior to the arrival of the passenger are subject to an additional charge, of the already mentioned in point 5), of EUR 500.00 per person.
  • Cancellations between 21 – 08 days prior to the arrival of the passenger are subject to an additional charge, of the already mentioned in point 5), of EUR 800.00 per person.
  • Cancellations made within less than 7 days of arrival of the passenger are subject to a charge, per person, of 100% of the total cost of the reservation.

Name changes can be made up to 36 days prior to arrival without charges. Otherwise as per below:

Name changes are considered as cancellation and rebooking and will be charged with a fee of EUR 75.00 per name change.

It is the traveler’s own responsibility to hold and present valid documents (passport & visa, Corona passport, negative Covid-19 test. to the immigration authority of each country. Via Hansa & Borealis Ltd. is pleased to provide a visa support letter as basis for the travelers’ application to the Embassy of his or her home country should a visa be required for the travelers in question. In order for us to supply such a support letter we must receive the following information: full name, sex, date of birth, nationality, passport number date of issue & and expiry date.

Via Hansa & Borealis Ltd. shall not be liable for any delay or failure in its performance of any of the services when such delay or failure arises beyond its reasonable control, including without limitation, acts of terrorism, civil insurrection, revolution, blockade, labor disputes, strikes, material shortages, supplier failure, embargoes, rationing, acts of local, state or national governments or public agencies, utility or communication failures or delays, fire, acts of war, floods, epidemics, pandemics, and riots.

We reserve the right to amend the itinerary and/or included services without notice due to weather conditions or interference of local authorities, which is out of the control of Via Hansa & Borealis Ltd., and its suppliers. The weather in Norway, especially on fjord area, can be unpredictable during the season and road closures may be enforced by local authorities. Some activities may be subject to change or cancelation without notice due to governmental interference and weather conditions. Should the itinerary be amended due to unforeseen circumstances Via Hansa & Borealis Ltd. Is committed to find suitable alternative services.

Hotels confirmed for the respective dates are as per the program. There might be a variation on some of the tours due to a difficult booking situation or similar. Should the actual hotel vary from the program, the tour operator will always be notified in advance and prior to the arrival of the passenger. Alternative hotels will always be of the same standard and category of the initially confirmed hotel.  The Hospitality in the Nordic countries is not officially classified by the international star system. The classification of the accommodations described in our programs are as for the official classification, when existing, or with the number of stars based on the professional evaluation of Hansa & Borealis Ltd. The classification/evaluation applied are based on the date of print of the program and could vary from the date of print to the date of the start of the actual tour.

Hansa & Borealis Ltd cannot be held responsible if the equipment or facilities provided by its suppliers does not ideally suits or fits to the needs of young children. Due to the nature of the tours and the destination, children from 6 years and up are welcomed.

It is important to note that in all our winter programs can be lightly physically demanding and the passenger may be exposed to different kinds of light physical strain. Uneven grounds during walking tours, snow and ice are common surface in the Nordic destinations. All activities involving arctic sailing, snowmobiling, reindeer sleighs, husky sleighs & ice breaker will include appropriate thermal equipment provided for each guest prior to the start of each activity. Warm winter clothing and suitable winter shoe ware   are a must.

Any claim is to be submitted by e-mail within four weeks of the termination of the trip. All claims addressing contractual breach will be replied by Via Hansa & Borealis within eight days of reception. Subjective claims will not be considered, e.g., activities not carried out due to weather permitting etc. We strongly recommend all passengers and partners to notify immediately while on site, the Tour Director, our head office in Copenhagen or valid emergency contact for any irregularity during the trip.  Refunds/compensation will only occur in the case of contractual irregularities / lack of service delivery.

Luggage allowance is one suitcase & one piece of hand luggage per person. Additional allowance is subject to a supplement of 20 Euros per travel day. Via Hansa & Borealis shall not be liable for any damage or irregularity with the passenger’s luggage regardless of the nature of the incident. Neither for the loss or damage of personal items.  Any additional incurred costs produced by personal incidents such as illness, theft, lack of personal travel documents, personal delays, or any incident not related to the specific trip and included services. All passengers are strongly advised to carry a travel insurance covering luggage, medical health care and other possible personal incidents.

Via Hansa & Borealis complies with all required privacy laws within the European Union General Data Protection Regulation (GDPR with effect from 25.05.2018. No information is disclosed, shared, or sold to third parties including Google and Facebook for its commercial use. We do not share information with third parties unless it is relevant for specific reservation. All confidential information is automatically deleted after its required use.  Irrelevant & confidential information is immediately & automatically deleted.

Via Hansa & Borealis complies with all governmental regulations in each destination securing the safety of its travellers & staff. All staff have been carefully trained in our COVID-19 SAFETY PROTOCOL and will at any time address any supplier or guest not complying with the needed safety regulations.

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