tromsoe_northern-lights_eurora-borealis

Capitals of Northern Ligths 7 Days / 6 Nights

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Experience this unique journey to lapland and be amazed by a blend of first-class travel, with the most fascinating and invigorating winter activities in the region. A 2-hour guided tour will take you around the city of tromso. The award-winning alta museum is also on the list of memorable visits. You will stay in rovaniemi with its dazzling white landscape as well as in levi, with two nights in the extraordinary aurora cabin. Weather permitting, you will see the breath-taking northern lights from your bed.

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  • Vacation Style Holiday Type
      Adventure holidays, Discovery, Group holidays, Package holidays, Winter activities
    • Activity Level
    All about the Capitals of Northern Ligths 7 Days / 6 Nights.

    GUARANTEED DEPARTURES 2025

    JANUARY 09,23
    FEBUARY 13,20
    MARCH 06,20

     

    FEATURES:

      • Winter activities
      • Visit to the award-winning Alta Museum 
      • Reindeer farm visit with sleigh ride & traditional lunch
      • 2 nights in Aurora Cabin
      • Optional Aurora Husky Visit
      • Optional King Crab 
    The tour package inclusions and exclusions at a glance
    What is included in this tour?Items that are included in the cost of tour price.
    • 06 nights in First Class hotels in standard double/twin rooms with private facilities 
    • 06 breakfasts, buffet style
    • 2 lunches & 2 dinners (all lunches & dinners are 3-course meals or buffets including coffee, unless otherwise specified)
    • Bi-lingual Tour Escort (English & Spanish or Portuguese) from Day 2 to Day 6 inclusive  
    • 2-hour guided city tour of Tromso
    • Arrival transfer in Tromso by public service Flybussen
    • Regular departure transfer to Levi-Kittilia Airport 
    • The long-distance coach from day 3-6 offers WIFI
    • All tours and transportation, as mentioned in the program
    • Visits, excursions and entrances as mentioned in the program
    • Outdoor clothing for winter activities/safaris as mentioned in the program. For further information please consult the general conditions
    • Luggage allowance is 1 suitcase & 1 piece of hand luggage per person

    Please note! Arrival transfer in Tromso is by a regular (public) airport bus service Flybussen. Departure Regular Transfer Service included in the program is only  available for transfers to Rovaniemi Airport and only on the published official date of end of the tour. The transfers are escorted by an English-speaking representative from Via Hansa & Borealis and is shared with other fellow passengers; therefore, minor waiting time at the airport may occur. This transfer service is not valid for passengers with pre/post nights or passengers who require private transfers – for a supplement, private transfers can be reserved.

    What is not included in this tour?Items that are not included in the cost of tour price.
    • Beverages or any extras
    • Porter Service
    • Any services not mentioned in the program
    1. Day 1 THURSDAY

      TROMSO
      Radisson Blu Hotel o similar
      ****

      Arrival to Tromso airport. Upon exiting the airport, please proceed to the Flybussen bus stop (regular airport express bus) and present your voucher to the driver. Your voucher is valid for both the arrival and departure transfers so please be sure to keep it safe. The Flybussen will transfer you the 5 km distance to the center of Tromso and drop off is within walking distance of your hotel. Check-in at your hotel (guaranteed from 15:00). The rest of the day is at leisure. Please consult the Via Hansa & Borealis welcome letter, which you will receive upon check-in to your hotel, and kindly note where and when to meet your Tour Director.

      OPTIONAL: Tromso Cable Car

      • PRICE: 137 EUR/PERSON
      • Children 7 – 12 years: 25% discount
      • DURATION: approximately 2 hours (20:00 – 22:00)
      • MEETING TIME: 19:45 in the hotel reception
      • INCLUDES: Transportation, lift ride & guide
      • Min 2 persons

      A short transfer will take you from the hotel to the Cable Car Station. Board a gondola, and in just four minutes you will be transported 421 m above sea level to experience Tromso’s best view. Enjoy spectacular panoramic views of Tromso and the surrounding islands, mountains and fjords. If we are lucky the northern lights will show up and top off this already impressive experience.

      PRE-BOOKING AND IN SITU.

       

    2. Day 2 FRIDAY
      TROMSO
      Radisson Blu Hotel o similar
      ****
      Breakfast at the hotel. This morning you will depart by private coach for a 3-hour city sightseeing tour and perfect introduction to Tromso. Tromso enjoys a subarctic climate, its location corresponding to the northern coast of Alaska. Learn about the indigenous Sami people, their traditional culture and recent history. Following this, you will continue a tour around the island, passing Lake Prestvatn where the Meteorological Institute is situated. Travel across the bridge to the Arctic Cathedral for a visit to this masterpiece by Jan Inge Hovig. Built in 1965, the cathedral reflects north Norwegian nature, culture, and faith with a monumental stained-glass window. Afternoon at leisure.
      OPTIONAL: Polaria Museum & Tromsø University Museum
      • PRICE: 178 EUR/PERSON
      • Children 7-12 years :25% discount
      • DURATION: approximately 2 hours 30 minutes
      • MEETING TIME: 14:00 at the hotel reception
      • INCLUDES: Coach at disposal for 2:30 hours with tour leader
      • Entrance – Tromsø University Museum
      • Entrance – Polaria
      • Min 6 persons
      Polaria is the world’s most northerly aquarium and looks as though the world’s largest dominoes have been knocked over. This arctic aquarium which opened in 1998, focuses on educating visitors about the exotic, freezing waters of the Nordic North. The museum portions of the aquarium feature display on the Svalbard region as well as simulated permafrost, while the aquarium proper contains rare specimens of cold-water fish and other arctic marine life from the area. The main attraction is a large pool that houses several large-bearded seals that visitors can get remarkably close to thanks to viewing bubbles in the tank wall. Maybe the most remarkable aspect of the aquarium is the building itself. It was designed to evoke massive ice flows that have pushed up against one another, breaking and stacking into a slanted fringe. In effect, the structure looks almost as though a series of building toppled into each other like a dominoes cascade. The Arctic University Museum of Tromso offers diverse and insightful exhibitions from northern culture, including everything from Norway’s oldest chewing gum to the northern lights and Vikings. Located in Tromsø, a city Nylund describes as The Port to the Arctic Ocean, the museum is a place for cutting-edge research in subjects ranging from mosquitos and Vikings to fossils, Polar exploration, and the indigenous Sami people. The museum offers three different attractions: Tromsø Museum, the Polar Museum and the Arctic-Alpine Botanic Garden. REQUIRES PRE-
      BOOKING AND SUBJECT TO AVAILABILITY.

      OPTIONAL: Aurora Husky Visit        

      • PRICE: 165 EUR/PERSON
      • Children 7 – 12 years: 10% discount
      • DURATION: 4 hours (19:00-23:00)
      • MEETING TIME: 18:30 at the hotel reception
      • INCLUDED: transportation, guide, warm overalls, traditional Norwegian dinner
      • Dinner included
      • Min 2 persons
      Be ready for a pick-up right outside your hotel at 18:30 where you will be met by your local guide for a 25-minute bus ride to the Aurora Camp.  At the camp you will be equipped with thermal overalls and boots to keep you nice and warm all evening.  300 friendly Alaskan huskies are waiting to greet you and enjoy some cuddles, followed by an affectionate and playful visit to the puppy enclosure.  Once you have filled up on puppy love, it is time to enjoy a traditional Norwegian dinner in our cosy Gamme-hut (turf home).  You will be served Norwegian Bacalao, prepared with locally sourced cod and tomato sauce, and for dessert their savoury signature chocolate cake. As it is impossible to predict when and if the Aurora appears during the evening, your guide will keep a close eye on the sky for you and the program will be adjusted accordingly. For those of you who wish to sit outside and wait for it to appear, a bonfire will set the mood and keep you toasty.
      REQUIRES PRE-BOOKING AND SUBJECT TO AVAILABILITY.
    3. Day 3 SATURDAY

      TROMSO – ALTA
      Thon Hotel Alta o similar
      ****

      Breakfast at the hotel. The ride from Tromsø to Alta is breath-taking regardless of the time of year. Stunning scenery and magnificent nature ensure that this trip will stay with you for a long time. The distance between Tromsø and Alta is about 300 km, a route travelled in approximately 8 hours, and include two ferry crossings. Lunch (included) en-route. Arrival in Alta and check in at your hotel. Evening at leisure.

      Downtown Alta is located just below the 70th latitude and is closer to the North Pole than it is to Central Europe. In spite of its high latitude the local climate is seldom severely cold thanks to Gulf Stream moderation in the prevailing wind. Due to Norway curving above its Nordic neighbors, Alta is located further east than almost all of Sweden and much of southern Finland. Being at a very high latitude, midnight sun and polar night are present for sizeable parts of the year.

       

      OPTIONAL: Sleigh Ride under the Northern Lights

      • PRICE: 270 EUR/PERSON
      • Children 7 – 12 years: 25% discount
      • DURATION: approximately 4 hours (20:00 – 24:00)
      • MEETING TIME: 19:45 at the hotel reception
      • INCLUDES: Transportation, sleigh ride, traditional Norwegian dinner
      • Dinner included
      • Min 6 persons

      This tour offers you an evening of cozy adventure. You will be picked up in Alta and driven to a farm in the nearby countryside where you will climb aboard a sleigh and get bundled up in warm blankets. Your sleigh is then pulled by a Norwegian Fjord Horse through the forest and along the Alta River, all you need to do is sit back and enjoy the peace and beauty all around you. Near the end of the ride, you will stop at a wilderness shelter where a light dinner will be served around a warm fire. Under the right conditions you might also be able to captures some beautiful images of the Northern Lights.

      REQUIRES PRE-BOOKING AND SUBJECT TO AVAILABILITY.

    4. Day 4 SUNDAY

      ALTA
      Thon Hotel Alta o similar
      ****

      Breakfast at the hotel. This morning you will have the opportunity to experience an unforgettable King Crab Safari, rated as one of the best experiences in the World.

       

      OPTIONAL : King Crab Safari

      • PRICE: 305 EUR/PERSON
      • Children 7 – 12 years: 10% discount
      • DURATION: approximately 5 hours (09:00-14:00)
      • MEETING TIME: 08:15 at the hotel reception
      • INCLUDED: transportation, thermal equipment, king crab lunch, warm drinks and snacks
      • Lunch included
      • Min 2 persons

      “Rated one of the best 25 excursions in the World by National Geographic”

      One of the highlights of Northern Norway with the chance to taste one of the local delicacies known worldwide. Heading out on the Alta Fjord you will come face to face with this giant of the sea on the King Crab safari. The red king crab can reach up to two meters from claw to claw and weighs up to 15 kilos. Depending on the weather and ice the trip might be by boat or snowmobile drawn sleigh. Once your king crab has been caught, you are transferred to a remote cabin where the crab will be prepared for a delicious lunch. All equipment and clothing will be provided.

      REQUIRES PRE-BOOKING AND SUBJECT TO AVAILABILITY.

      In the early afternoon, you will depart for the prestigious EMYA award-winning Alta Museum. The museum is situated at the site of early settlement of Finnmark dating from around 11,000 years ago and presents exhibitions on local culture and historic industries. A must-see for anyone visiting the area. Afternoon free at leisure. We suggest a visit to the modern Northern Lights Cathedral located in the central part of town across your hotel.

       

      ALTA MUSEUM INCLUDED

      Experience the Northern Europe’s largest and richest rock carving site, inscribed on the UNESCO’s World Heritage List. Here you can walk on pathways arranged around the rock carving area while enjoying a fantastic view over the Alta Fjord. The 2000 to 6200 years old rock carvings show the life of hunters and fishermen. You will have a guided tour at the museum with some free time afterwards to walk around at your own pace.

       

      OPTIONAL: Northern Lights Tour & Sorrisniva Ice Hotel

      • PRICE: 279 EUR/PERSON
      • Children 7 – 12 years: 20% discount
      • DURATION: approximately 4 – 5 hours (19:00– 23:00/24:00)
      • MEETING TIME: 18:30 at the hotel reception
      • INCLUDES: transportation, guide, sweet snacks, soft drink, entrance to Sorrisniva
      • Min 6 persons

      Meet your Tour Director in the lobby of your hotel for a 20 minute bus ride into the countryside. The family owned Sorrisniva adventure facility is perfectly located to maximize your chances of seeing the magnificent Aurora Borealis in the time between September and March. Experience the Igloo Hotel – the worlds northernmost ice hotel, built from ground every year with different themes. Get a break from your daily life and feel the serenity and silence the Igloo Hotel gives you. Wander among handcrafted ice sculptures or take an ice drink in our bar. Everything is made from pure snow and ice.

      After the visit to the Ice Hotel you will take on the Northern Lights chase in the company of a knowledgeable guide. Along the way you will have an excellent opportunity to learn more about the natural phenomenon as well as the local history of Alta. Your guide will also be very happy to help you catch some beautiful images with your own camera.

      REQUIRES PRE-BOOKING AND SUBJECT TO AVAILABILITY.

       

    5. Day 5 Monday

      ALTA – LEVI
      Northern Lights Village Levi
      ****

      Breakfast at the hotel followed by an early departure. You will travel the 340 km south to Levi by coach, an approximately 5-hour journey taking you through the beautiful northern Lapland. Your eyes will feast on breathtaking nature as you sit back and watch the landscape unfold. On the way, you will visit the Finnmarks first silverwork shop (est.1959) Juhls Silver Museum – offers traditional and exclusive modern jewelry manufactured on the premises. The Tundra collection designed by Regine Juhls is recognized as modern classics within Scandinavian jewelry design. International art and handicrafts are also presented in a beautiful, special, and unique setting.

      Welcome to Finland and to Levi a winter paradise like no other. Nestled in the heart of Lapland, Levi offers breathtaking landscapes, thrilling outdoor activities, and a warm, welcoming atmosphere. Located in in Sirkka Village approximately 170 north of the Arctic Circle its natural surroundings are guaranteed to impress. During the next two night your accommodation will be The Aurora Igloo Cabin half igloo half cabin at the Northern Lights Village Resort – a magical way to experience the wintry star-filled sky and some with luck the dance of the Northern Lights, while lying comfortably in the warm bed. Enjoy a local dinner at the restaurant and enjoy this evening’s optional experience.
      Remember to set your watch one hour forward.

       

      OPTIONAL: Aurora Hunting by heated sleigh

      • PRICE : 205 EUR/PERSON
      • Children 4-14 years : 92 EUR
      • Single supplement : 97 EUR
      • DURATION: approximately 3 hours (20:30 – 23:30)
      • MEETING TIME: 20:15 at the hotel reception
      • INCLUDES: guiding, warm berry juice, cookies and marshmellows, thermal clothes
      • Min 2 persons

      The silent, snow-covered forest, and the magical Northern Lights above you. Take a seat in the heated aurora sleigh! This is the best option if you do not wish to ride a snowmobile and rather sit in the comfort of a heated sleigh pulled by the guide. Your guide tows the sleigh with a snowmobile through the snowy, moon and starlit landscape, all the way into the forest, far away from the residential areas and their light pollution. After arriving, we prepare our cameras and take photographs of the northern night sky. If the luck is with us the Northern Lights will appear. Sit comfortable by the fire, enjoying hot drinks and listening to tales until someone spots the first flare. Now your imagination is the only limit: The Northern Lights waving across the sky, the constellations, and the glittering snow-covered trees… How will you compose your photos?

      REQUIRES PRE-BOOKING AND SUBJECT TO AVAILABILITY.

    6. Day 6 TUESDAY

      LEVI
      Northern Lights Village Levi
      ****

      Breakfast at the Hotel. The natural beauty, diverse wildlife, varying terrain and, of course, the Northern Lights make Lapland and Levi very special places. From its river valleys and frozen lakes up to the fells with their spectacular views over the artic landscape, Levi is all about northern nature at its best. Today you will have opportunity to get familiar with Lappish animals and the life of the locals. Enjoy the magical tranquility in Arctic nature.

       

      REINDEER FARM & SLEIGH RIDE INCLUDED

      • DURATION: approximately 3 hours (10:00-13:00)
      • INCLUDED: guiding in english, thermal equipment, transfers, farm visit, 1 km sleigh ride, 3 course meal

      Meet the Reindeer farmers who will tell you about the reindeer, and its importance to the Sami culture. Sitting in a two-person sleigh, pulled by your reindeer, you will experience a short ride in this traditional and peaceful way of moving through the white landscape where the only sound you will hear is the melody of reindeer bells. Sami and his family have been living in the farm more than 300 years. Visit the café, the museum and enjoy a typical three-course home made lunch.

      Afternoon free at leisure. Enjoy dinner at your Hotel.
      The following optional activities are the ones we recommend for an authentic Finnish experience.

       

      OPTIONAL: Finnish Sauna & jacuzzi

      • PRICE : 95 EUR/ PERSONDURATION: 1 hour (time to be pre-booked)
      • INCLUDES: introduction from guide
      • MIN 2 PERSONS

      A beautiful setting to enjoy Finnish sauna and possibly Northern Lights. Built in the same style as our Aurora Cabins with a large sky window, the Igloo Sauna offers a perfect combination of viewing the night sky while warming up in the Sauna and relaxing in a hot tub.

      REQUIRES PRE-BOOKING AND SUBJECT TO AVAILABILITY

       

      OPTIONAL: Aurora photography Workshop

      • PRICE : 85 EUR/ PERSON
      • Children 4-14 years : 35 EUR
      • DURATION: approximately 1 hour (17:00 – 18:00)
      • MEETING TIME: 16:45 at the hotel reception
      • INCLUDES: introduction from guide, thermal clothes
      • Min 2 persons

      Make the most out of the opportunity to photograph the Northern Lights. During the photography workshop, you will learn all the tricks you need to capture the Northern Lights and the night sky in such a way that your photos are an accurate representation of reality. Your instructor has vast knowledge and experience of photographing the Northern Lights. The workshop provides you with just the right tips on how to handle your camera and set the exposure and shutter to be able to share the magic of the Northern Lights with your friends with the best possible photos.

      REQUIRES PRE-BOOKING AND SUBJECT TO AVAILABILITY.

       

      OPTIONAL: Aurora Expedition on Snowshoes

      • PRICE : 160 EUR/ PERSON
      • Children 4-14 years : 75 EURDURATION: approximately 2 hours (20:30 – 23:30)
      • MEETING TIME: 20:15 at the hotel reception
      • INCLUDES: guiding, hot berry juice, cookies, marshmallows, snowshoes, thermal clothes
      • Min 2 persons

      The Laplanders hung the wings of a willow grouse over the crib of a baby girl so that the girl would grow up to be as pure as the white willow grouse on top of the snow. Snowshoeing is the closest way to experience the nature of Lapland. The deep snow crunching under the shoes, the snow-hooded trees, and the pearly-white willow grouse watching you from afar – the winter nature is a magical world of its own. We hike through the forest in snowshoes to a nearby fell where we will build a fire, enjoy a delicious meal outdoors, and enjoy the spectacular scenery. The guide will provide information on the nature and animals of Lapland, and with any luck we may see a Siberian jay, a willow grouse, or a herd of reindeer wandering by. This trip is especially suitable for nature-lovers, who wish to take great photographs and enjoy the natural scenery in an ecological way.

      REQUIRES PRE-BOOKING AND SUBJECT TO AVAILABILITY.

    7. Day 7 WEDNESDAY

      LEVI-DEPARTURE

      Breakfast and the rest of your day at leisure until your regular transfer to Levi Kittila airport in good time for your departure flight.

       

      END OF SERVICES

       THANK YOU FOR TRAVELLING WITH VIA HANSA & BOREALIS

    Hotels

    Day: 1
    Scandic Anglais

    Day: 2
    Clarion Hotel Sense

    Day: 3
    Camp Ripan

    Day: 4
    Camp Ripan

    Day: 5
    Svinøya Rorbuer

    Day: 6
    Svinøya Rorbuer

    Day: 7
    Svinøya Rorbuer

    Day: 8
    Radisson Blu Tromso or Scandic Ishavshotel

    Day: 9
    Radisson Blu Tromso or Scandic Ishavshotel

     

     

     

     

     

     

     

     

    All rates are retail sales rates and given per person in Euro. The rates include all service taxes and reservation charges as well as the VAT percentage known on day of issuing the program of each country included in the respective programs. We reserve the right to amend the rates in case of governmental interference beyond our control.

    We kindly ask you to send your reservations by e-mail to Guaranteed.Departures@bdm-info.com stating the tour code.

    The following information is needed to confirm the reservations:

    • Booking code, type of room, full name, sex, date of birth, nationality, passport number and expiry date.
    • Confirmation is subject to availability and therefore to confirmation. Our confirmation will be returned within 48 hours during weekdays (Mon-Fri).
    • We should be glad to sign you up for a free sales agreement, information and requirement thereto to be forwarded separately.

     

    The rates are based on full pre-payment prior to departure. Invoices will be forwarded in due time prior to the traveler’s arrival to destination.

    • Reservations made more than 45 days prior to the beginning of the tour, may be cancelled within 10 working days (weekdays) from date of booking without cancellation charges.
    • Reservations made between 45 days and 36 days prior to the beginning of the tour, may by cancelled within 5 working days (weekdays) without penalties.
    • Reservations made between 35 and 21 days prior to the beginning of the tour, may be cancelled within 3 working days (weekdays) without cancellation charges.
    • Penalty will be imposed for cancellation of reservations made less than 20 days prior to the beginning of the tour, no matter the time of cancellation as follows.

    After confirmation the reservation cannot be cancelled or changed without penalty. All cancellations will be charged with a minimum cancelation fee of EUR 75.00 per person.
    The following cancellation charges apply:

    •  Cancellations until 91 days prior to the arrival of the passenger are subject to a fee of EUR 75.00 per person for tours excluding overnight in Glass Igloos, and EUR 275,00 per person for tours including overnight in Glass Igloos.
    • Cancellations between 90 – 45 days prior to the arrival of the passenger are subject to a charge, per person, of 50 % of the total cost of the reservation.
    • Cancellations between 44 – 15 days prior to the arrival of the passenger are subject to a charge, per person, of 75% of the total cost of the reservation.
    • Cancellations made within less than 14 days of arrival of the passenger are subject to a charge, per person, of 100% of the total cost of the reservation.

    Name changes are considered as cancellation and rebooking and can only be done up to 21 days prior to arrival. Name changes will be charged with a fee of EUR 75.00 per name change.

    It is the traveler’s own responsibility to hold and present valid documents (passport & visa) to the immigration authority of each country. Borealis Destination Management is pleased to provide a visa support letter as basis for the travelers’ application to the Embassy of his or her home country should a visa be required for the travelers in question. In order for us to supply such a support letter we must receive the following information: full name, sex, date of birth, nationality, passport number and expiry date.

    Borealis Destination Management Aps shall not be liable for any delay or failure in its performance of any of the services when such delay or failure arises beyond its reasonable control, including without limitation, acts of terrorism, civil insurrection, revolution, blockade, labor disputes and strikes, material shortages, supplier failure, embargoes, rationing, acts of local, state or national governments or public agencies, utility or communication failures or delays, fire, acts of war, floods, epidemics, and riots.

    We reserve the right to amend the itinerary and/or included entrances without notice due to weather conditions or interference of local authorities, which is out of the control of Borealis Destination Management Aps and its suppliers. The weather in Norway, especially on fjords area, can be unpredictable during the season and road closures are sometimes enforced by local authorities, therefore some of the activities on this tour are subject to change or cancelation without notice. Should the itinerary be amended due to unforeseen circumstances then we will endeavour to find suitable alternative activities.

    Hotels confirmed for the respective dates are as per the program, there however might be a variation on some of the tours due to a difficult booking situation or similar. Should the actual hotel vary from the program, the tour operator will always be notified in advance and prior to the arrival of the passenger.
    The Hospitality in Scandinavia is not officially classified by the international star system. The classification of the hotels described in our programs are as for the official classification, when existing, or with the number of stars based on the professional evaluation of Borealis Destination Management Aps.
    The classification/evaluation used in our programs are based on the date of print of the program and could vary from the date of print to the date of the start of the actual tour.

    Borealis Destination Management ApS cannot be held responsible if the equipment or facilities provided by its suppliers does not ideally suit or fit to the needs of young children. Due to the nature of the tours and the destination, we are unfortunately not able to accept children younger than 7 years old on these programs. Children between 07-12 years, when sharing room with adults, receive a reduction.

    It is important to note that in all our winter programs can be physically demanding and the passenger may be exposed to different kinds of physical strain. Uneven grounds during walking tours, snow and ice are common surface in our destinations. All activities involving sailing, snowmobiling, reindeer sleighs, husky sleighs, igloo dinners & ice breaker will include appropriate thermal equipment.

    Any claim is to be submitted by e-mail within four weeks of the termination of the trip. All claims addressing contractual breach will be replied by Via Hansa & Borealis within eight days of reception. Subjective claims will not be considered, e.g., activities not carried out due to weather permitting etc. We strongly recommend all passengers and partners to notify immediately while on site, the Tour Director, our head office in Copenhagen or valid emergency contact for any irregularity during the trip.  Refunds/compensation will only occur in the case of contractual irregularities / lack of service delivery.

    Luggage allowance is one suitcase & one piece of hand luggage per person. Additional allowance is subject to a supplement of 20 Euros per travel day. Via Hansa & Borealis shall not be liable for any damage or irregularity with the passenger’s luggage regardless of the nature of the incident. Neither for the loss or damage of personal items.  Any additional incurred costs produced by personal incidents such as illness, theft, lack of personal travel documents, personal delays, or any incident not related to the specific trip and included services. All passengers are strongly advised to carry a travel insurance covering luggage, medical health care and other possible personal incidents.

    Via Hansa & Borealis complies with all required privacy laws within the European Union General Data Protection Regulation (GDPR with effect from 25.05.2018. No information is disclosed, shared, or sold to third parties including Google and Facebook for its commercial use. We do not share information with third parties unless it is relevant for specific reservation. All confidential information is automatically deleted after its required use.  Irrelevant & confidential information is immediately & automatically deleted.

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